What is the My Global Search Bar? How do I "uninstall" the My Global Search Bar? Will the My Global Search Bar work with my Web browser? To find out what version your browser is, try this... What are the system requirements for installing the My Global Search Bar? Does the My Global Search Bar track where I go on the Internet? Why do some people mistake the My Global Search Bar for spyware?
Can I search the Web with the My Global Search Bar? Can I hide the My Global Search Bar on my browser?
How do I customize the My Global Search Bar? How do I add or modify buttons on the My Global Search Bar? How do I change the layout of the My Global Search Bar? How do I add links to the My Global Search Bar? How do I change my default Search button?
The My Global Search Bar says, "Retrieving buttons from My Global Search..." I installed the My Global Search Bar, but it does not appear. Why? I cannot find "My Global Search Bar" in my Internet Explorer toolbars menu. The Toolbar was on my Internet Explorer browser but now it's gone. What happened?
What is the My Global Search Bar? The My Global Search Bar installs directly onto your Web browser. Its design allows you to easily search the Web using a variety of popular search engines at your fingertips. It also offers you the ability to add your own personalized buttons and links for one-click access to all your favorite sites and pages on the Internet. The My Global Search Bar is free to use. Back to top How do I "uninstall" the My Global Search Bar? You can easily uninstall the My Global Search Bar using the instructions below: Close all open Web browsers From the "Start" menu in Windows, select "Control Panel", and then select "Add/Remove Programs" Select "My Global Search Bar" Click "Change/Remove" The My Global Search bar will be uninstalled. However, if you reopen your Web browser, and still see the My Global Search Bar, you may need to restart your computer for the uninstall process to be completed. Back to top Will the My Global Search Bar work with my Web browser? The My Global Search Bar will work with the most recent versions of Internet Explorer and Netscape Navigator. The Search Bar is fully compatible with Internet Explorer versions 5.0 and above. The Search Bar is compatible with Netscape Navigator versions 4.0 through 4.79. The Search Bar is not compatible with browser versions below 4.0 and currently is not compatible with Netscape 6.0 and 7.0. To find out what version your browser is, try this: Internet Explorer: Go to the Help menu located at the top of your browser. Select "About Internet Explorer." A box will appear that tells you what version you have. Netscape Navigator: Go to the Help menu located at the top of your browser. Select "About Navigator." A page will appear that tells you the name of the browser (Navigator or Communicator) and the version. Note to AOL Users: The My Global Search Bar is designed for use with standard Web browsers and currently will not function within AOL's software or its built-in Web browser. However, you can use My Global Search Bar on any supported browser you launch while you are connected to the Internet through AOL. Note to WebTV Users: The My Global Search Bar currently does not function with the WebTV interface. Note to CompuServe Users: The My Global Search Bar is designed for use with standard Web browsers and currently will not function with the browser supplied by CompuServe. Back to top What are the system requirements for installing the Toolbar? The My Global Search Bar is currently available for Windows 95, Windows 98, Windows NT 4.0, Windows XP, Windows ME, and Windows 2000. The My Global Search Bar software and cache require only 300k of disk space on the disk drive containing your windows directory (usually the C: drive). If you are currently able to run a supported Web browser on your computer, you should be able to install and run the My Global Search Bar. In particular, your Web browser and the My Global Search Bar require a 486 or newer, compatible processor, 16 MB of RAM, VGA display (SVGA is recommended), a mouse or similar pointing device, and Internet access. Back to top Does the My Global Search Bar track where I go on the Internet? The My Global Search Bar does not monitor or report back to My Global Search information about where you are traveling, when you leave the My Global Search service, or what you do on other Web sites. Back to top Why do some people mistake the My Global Search Bar for spyware? We feel compelled to respond to the fact that our product is sometimes erroneously referred to as spyware. Such statements are completely false and in many cases subject to legal challenge as a form of libel. However, the reality is that there is a substantial amount of confusion and misinformation on the Web about how programs work and what "spyware" means. This problem has been compounded by the evolution of so-called "spyware" detection programs that are being operated in many cases without attention to the facts or details. In many cases, these programs may label programs as "adware," "spyware," "malware," "dataminer" or another classification simply because the program is a plug-in. We have engaged in a productive dialog with many providers of spyware detection software that have acknowledged that our product is not spyware and removed it or properly classified the software. But here's what you really need to know: The My Global Search Bar does not collect any personal information and is completely "spyware"-free and "adware"-free. Period. The My Global Search Bar was specifically designed to provide a great user experience free of spyware, adware, direct marketing, data mining or other similar activities. In order to achieve that goal:
To provide our users with access to a range of high quality search engines AND to enable each user to customize his or her experience:
In short, the My Global Search Bar provides a superior search experience on an ANONYMOUS basis and without any additional monitoring, contextual ads or other nuisances.
Can I search the Web with the My Global Search Bar? Yes! The My Global Search Bar allows you to search the Web using a number of popular search engine options. You can look up images, MP3s, and more - as well as perform a general Web search - using Google, Yahoo!, Ask.com, or LookSmart. All this can be done right from the My Global Search Bar. Finding what you're searching for has never been easier or more convenient. Back to top Can I hide the My Global Search Bar from my browser? If you are using Internet Explorer 5.0 or above, you can hide the My Global Search Bar by doing the following: Go to the "View" menu at the top of your browser. Select "Toolbars" Click "My Global Search Bar" to hide; click again to unhide. If you are using Internet Explorer 4.0 you cannot hide the My Global Search Bar. If you are using any version of Netscape Navigator, you cannot currently hide the My Global Search Bar. Back to top
How do I customize the My Global Search Bar? To customize the My Global Search Bar, click on the "My Global Search" button on the toolbar. You will be shown the following customization options: You have the option of changing your default search provider from a list of all My Global Search Bar search providers. You may also add or remove My Global Search Bar search buttons - or your personalized buttons - while on this page.
The My Global Search Bar says, "Retrieving buttons from My Global Search..." In some cases, this will happen when you first launch your browser. Retrieving buttons should not last more than 10 seconds. If it takes longer than 10 seconds, you might not be connected to the Internet. You must first connect to the Internet using a network login or ISP account. Back to top I installed the My Global Search Bar, but it does not appear. Why? The toolbar may be hidden. If you have Internet Explorer, do the following to unhide the My Global Search Bar: Go to the "View" menu at the top of your browser Select "Toolbars" Click "My Global Search Bar" to unhide the Toolbar Microsoft has reported a significant bug with versions of Internet Explorer between 5.0.0.0 and 5.00.2919.0. If your Internet Explorer version number is within this range and your computer's operating system is Windows NT or Windows 2000, you should upgrade to the latest version of Internet Explorer. The bug in these versions may prevent you from successfully using the My Global Search Bar. To find out what version of Internet Explorer you have, go to the Help menu located at the top of your browser. Select "About Internet Explorer." A box will appear that tells you what version you have. If at some point you uninstalled the My Global Search Bar, and you are using a Microsoft browser, you may experience difficulty seeing it right away if you attempt to re-install it. The easiest way to make the My Global Search Bar reappear is to close and restart your Web browser. Back to top I cannot find "My Global Search Bar" in my Internet Explorer toolbars menu. There is a known bug with certain versions of Internet Explorer that will cause the My Global Search Bar to be labeled "Radio" under the toolbars list. If this is the case with your browser, you'll need to do the following to hide or unhide the My Global Search Bar: Go to the "View" menu at the top of your browser Select "Toolbars" Click on each instance of "Radio" until you see the Search Bar hide/unhide Back to top The My Global Search Bar was on my Internet Explorer browser but now it's gone. What happened? On certain occasions when using Internet Explorer 5.0, you might notice the My Global Search Bar is not visible when you re-launch the browser. If this happens, do the following: Go to the "View" menu at the top of your browser Select "Toolbars" Click "My Global Search Bar" to restore the Toolbar on your browser. Back to top |